Problem with Name Searching

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3 comments

  • David W. Lawrence
    Edits: Should be, "If I search on my name..." Should be, "I'm not so concerned"
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  • Ana Cardoso

    We have updated our search algorithm so it should be much better at matching names now. The basic search will still look in other fields so you can search by keyword or ORCID iD, but it now produces better results. And you can always try the advanced search at https://orcid.org/orcid-search/search too.

    If you are still having problems with a name you know is in the database not being returned in search results, please email me the name at support@orcid.org and we can see if there is a further problem.

    Best,
    -Catalina
    ORCID Support

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  • Maria jane

    I had also faced this issue in my past but it was solved by them. I just want to thank Orcid team to help us at every step. I have visited many companies like amazon and best buy geek squad but your customer support is the best among all. Thanks for always supporting us.

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