Allow login to orcid.org without Google Analytics

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9 comments

  • Anonymous
    With using Google Analytics, you are sharing information about what we are doing on your site. BTW: I had trouble logging into ORCID with NoScript, Adblocker and Ghostery (Firefox). I have no idea, which one was causing the trouble. Maybe PIWIK would be an acceptable alternative to you, if tracking is really necessary for you. Is it? If yes, please do not integrate third party tracking.
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  • Andrea
    I also have problems with ORCID using Google Analytics. In my network Google Analytics is blocked at DNS level (fewer scripts, faster browsing and better privacy) through OpenDNS. The only way I can log in to ORCID is by using a proxy. This is the first and only time I have encountered such a problem in five years of blocking tracking services. What is worst is that one has to troubleshoot the problem technically, there is no error message suggesting that a required service is unreachable. I think tracking should be possible through your CMS, most website software will record logins and activity of users without the need for an external tracking service. Your web hosting provider or your server software can certainly do that. Sharing data with Google or anyone else shouldn't be a requirement to access the website. Furthermore, if Google Analytics should become unavailable for some time or change their code, it will break ORCID for no good reason. Not very clever for a site dedicated to researchers.
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  • logged-in
    Don't include/use any javascript outside of your direct control.
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  • Anonymous
    This impacts me also (Ghostery in Firefox and Lynx without javascript). There is no need for disabled google analytics to break the login process. My security policy requires blocking google analytics and other privacy invasive web beacons, etc.
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  • Anonymous
    I will be recommending against any UK agency requiring ORCID until ORCID allow users to use its services without being logged by Google.
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  • Ana Cardoso

    Thank you for bringing this issue to our attention. A couple of months ago we identified and fixed a bug that was causing challenges for blockers like Ghostery or disconnect.me to block cookies from Google Analytics or UserVoice. You should now be able to use these services.

    You can get more information at our Knowledge Base Article: http://support.orcid.org/knowledgebase/articles/159728

    Best, Laura

    ----

    Thanks for following up with the additional information. For our testing it looks like Ghostery is the plug-in that is causing issues, though if you whitelist orcid.org it should allow you to access the site.

    It is necessary for us to track user's behavior on our site to understand what integrations they are using as well as how they interact with the Registry. I've mentioned your suggestion of PIWIK to our team, but right now we don't have the developer time need to switch to a new system.

    Best,
    -Catalina
    ORCID Support

    --

    Hi,

    Thanks for sharing your concerns with us. ORCID.org only uses Google Analytics to track the behavior of users on our site, we don't share information you submit. That being said, our code does work with most tracking blockers including the Google Analytics Opt-Out at https://tools.google.com/dlpage/gaoptout. What tracking blocker are you using? We would be more then happy to test and see if there might be a solution on our side or a solution on the tracking blockers side.

    Best,
    -Catalina
    ORCID Support

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  • Anonymous
    Hi, I am the person who originally posted this question. Thanks for getting back to this. However, FYI, I am not using Ghostery, but rather Chrome with the ScriptSafe extension. In any case, on the up side, it seems that right now orcid login actually works, despite me still blocking Google Analytics. I guess that means the bugs in your JavaScript code (which were responsible for the issue, *not* the use of Google Analytics) have been fixed. Good enough for me. On the down side, the use of Google Analytics is disappointing. If I had to choose between using ORCID or blocking GA, the latter would always win -- orcid is not that important or useful right now to start with anyway.
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  • Tomer Altman
    ORCID as an organization, if it wants to assert that it is respectful of the privacy of its users, should not whole-sale give personally identifiable information to third-parties like MixPanel, UserVoice, and Google. The UserVoice ToS, for example, asserts that they can use this data for material gain: http://support.orcid.org/forums/175591-orcid-ideas-forum/suggestions/5136457-don-t-force-orcid-users-to-accept-javascript-from
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  • Daniel
    We have just started to implement ORCID login for our application and run into similar troubles. Login only works when allowing download of code from google-analyitcs.com. I have to confirm that this is not a professional solution for a productive and open system that ORCID seems to represent, and that is advertised to work globally/internationally. Login _must_ be possible without script loading from third party sites, especially with privacy concerns and different legal systems all over the world.
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