If you encounter any problem when signing in at https://orcid.org/signin or recovering your account details at https://orcid.org/reset-password, please try these steps to fix the issue.
Oh no! An error occurred. We couldn't recover your account details.
If you're seeing an error that says "Oh no! An error occurred. We couldn't recover your account details.", then please try using a different browser temporarily to recover your account details at https://orcid.org/reset-password
The ORCID Registry works best on the latest internet browsers and on major operating systems. We test for:
- Firefox: version 68+
- Chrome: version 79+
- Internet Explorer: version 11+
- Safari: version 12+
- Opera: version 65+
- Edge: version 79+
If you try a different browser and still encounter the same error message when recovering your account details at https://orcid.org/reset-password, please contact us.
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